St Joseph's Hospice

Ince Road, Thornton, Liverpool, Merseyside, L23 4UE
 
386 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
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Review of St Francis House Downstairs
27th January 2024



Dignity/Respect
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Review of San Jose
27th January 2024


Suggested improvements
Women like doctor involvement more more communication.

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Review of San Jose written by
26th November 2023


Staff are lovely, very approachable and patient when caring for dad. Debbie in particular is a super star and is really supportive to all of the family. Thank you.


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Review of San Jose
26th November 2023


Want to get out of bed, lost strength in legs due to lack of exercise.

Suggested improvements
Need lots of help with standing. Hoist needed.

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Review of St Francis House Downstairs
25th November 2023


This is an amendment to my review on 23rd Nov. It’s a bit awkward doing this on a phone. Support staff at St Francis were very nice as were most of the nurses with some who were very caring and others who weren’t. The establishment itself is not fantastic and the day to day care and interaction needs to be reviewed. They need more staff who interact with the patients other than at repositioning or delivery of meds.

Recommend
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Review of San Jose
24th November 2023


Some but by no means all staff are in the wrong job. Nurses were lovely.

Recommend
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Review of St Francis House Downstairs
24th November 2023


Some support staff and some nursing staff have a terrible attitude towards both patients and their relatives. There are not enough staff on the night shift and there is a lack of compassion. There is no real interaction with patients and no support for either patients or relatives. This is not the environment I would expect for people who are at the end of their life especially if they and their relatives have a voice and an opinion.

Recommend
Dignity/Respect
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Review of St Francis House Downstairs
3rd November 2023


I am well looked after and feel safe here.

Suggested improvements
I would like more interaction with people/staff.

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Review of St Francis House Upstairs
3rd November 2023


Suggested improvements
Nott during my time here.

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Review of St Francis House Downstairs
3rd November 2023


Very engaging and likeable staff, nice surroundings for the building.


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Resources

Short link to review St Joseph's Hospice: http://iwgc.net/ebyud